What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that gives you control over your personal data. It applies to all EU citizens and companies processing their data.

Key Principles:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality

Your GDPR Rights

Right to Access

You have the right to request a copy of all personal data we hold about you.

What you'll receive:

• All personal data we process
• Purpose of processing
• Categories of data
• Recipients of your data
• Data retention periods

Right to Data Portability

You can request your data in a structured, machine-readable format.

Available formats:

• JSON format
• CSV format
• XML format
• Direct transfer to another service

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

How to update:

• Update your profile in dashboard
• Contact us for manual updates
• We'll process within 30 days

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data in certain circumstances.

When applicable:

• Data no longer necessary
• Consent withdrawn
• Unlawful processing
• Legal obligation fulfilled

Right to Restrict Processing

You can limit how we process your data in certain situations.

When you can restrict:

• Contesting data accuracy
• Unlawful processing
• No longer need data but required for legal claims
• Objection to processing

How to Exercise Your Rights

Contact Information:

Email:

gdpr@bookrapidly.com

For all GDPR-related requests

Response Time:

Within 30 days

We may extend to 60 days if complex

Required Information:

• Your full name and email address
• Specific right you want to exercise
• Description of your request
• Any relevant account information

Data Processing Information

Legal Basis:

• Contract performance
• Legitimate interests
• Consent (for marketing)
• Legal obligations

Data Retention:

• Account data: Until deletion
• Booking data: 7 years
• Analytics: 2 years
• Marketing: Until consent withdrawn

Data Protection Officer

While not legally required for our size, we have appointed a Data Protection Officer to ensure compliance with GDPR requirements.

Contact DPO:

dpo@bookrapidly.com

For complex data protection matters

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.

EU Data Protection Authorities:

Find your local authority at: edpb.europa.eu

GDPR Compliance